Privacy Policy

Last updated: April 2026

In Plain Language

  • •Synfi collects only data required to operate the platform.
  • •No data selling.
  • •No AI model training on client data.
  • •Access only with authorization.

Full Legal Policy

1. Information We Collect

Synfi collects information necessary to provide the platform: account registration data (name, email, firm name), financial documents and data uploaded by users, usage and access logs for security and auditing, and communications with our support team. We do not collect data beyond what is operationally required.

2. How We Use Information

Information is used solely to operate and improve the platform, authenticate users, provide customer support, ensure security and prevent fraud, and comply with legal obligations. We do not use client financial data to train AI models.

3. Data Storage and Security

All data is encrypted in transit using TLS and at rest using AES-256. Client data is stored in isolated environments with strict access controls. We maintain audit logs of all system access. Infrastructure is hosted in certified data centers compliant with industry security standards.

4. Data Sharing

We do not sell, rent, or share client data with third parties for marketing or advertising purposes. We may share data with sub-processors necessary to operate the platform (e.g., cloud infrastructure providers), subject to equivalent data protection obligations. We may disclose data if required by law.

5. Data Retention

We retain client data for as long as the account is active or as needed to provide services. Upon account termination, data is deleted or anonymized within 90 days, unless retention is required by law. Audit logs are retained for a minimum of 7 years.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may request a copy of data we hold about you. To exercise these rights, contact us at contact@synfi.im. We will respond within 30 days.

7. Cookies

Synfi uses only essential cookies required for platform operation and authentication. We do not use tracking or advertising cookies.

8. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via email or in-platform notice. Continued use of the platform following notice constitutes acceptance of the updated policy.

9. Contact

For privacy-related inquiries, contact us at contact@synfi.im.